baji long's Privacy Policy
This policy contains a full description of how every piece of your information is collected, used, and kept secure from the moment you register at baji long.
Table of Contents
1 Introduction and Applicability
baji long ("we", "our", or "the site") takes the protection of your personal information very seriously. This privacy policy explains what information is collected from you when you use our website bajilong.cam, register, or use our services, how that information is processed, and how it is kept secure.
This policy applies to all baji long services, products, and platforms — including sports betting, casino games, live casino, and mobile applications. By continuing to use our site, you are considered to have accepted the terms of this policy.
This privacy policy should be read together with our Terms and Conditions. The terms set out in both documents complement each other.
2 Data Collection
baji long collects information in two main ways — directly from you and automatically while you use the platform.
2.1 Information You Provide Directly
During registration and account management, we collect the following information:
- Full name, date of birth, and nationality
- Mobile number and email address
- Mobile banking details provided for deposits and withdrawals (bKash, Nagad, Rocket, or Upay account numbers)
- Government-issued identity document details required for identity verification
- Login credentials (username and encrypted password)
- Content of messages or complaints you send to customer support
2.2 Automatically Collected Information
When you access the site, our system automatically records certain technical information, including:
- IP address and device identifier
- Browser type, operating system, and screen resolution
- Time of site access, page visit history, and session duration
- Betting and gaming activity logs — bet amounts, game selections, win and loss records
- Referral source (which link or source brought you to the site)
3 Purpose of Data Use
Collected information is used only for legitimate and defined purposes. baji long never uses your information for irrelevant or unauthorised purposes.
- Account creation and management: Confirming registration, verifying login, and keeping your account active.
- Processing financial transactions: Correctly completing deposit receipts and withdrawal transfers.
- Security and fraud prevention: Detecting suspicious activity and protecting your account.
- Providing customer support: Resolving your issues and responding to requests.
- Meeting legal obligations: Complying with applicable laws and maintaining required records.
- Improving service quality: Analysing user experience to make the platform more effective.
- Promotional communications: Informing you about bonus offers and updates if you have given your consent.
baji long never sells your information or transfers it to third parties for advertising purposes.
4 Sharing Data with Third Parties
baji long may share information with third parties only in limited circumstances and only where necessary.
4.1 Service Provider Partners
For payment processing, we work with mobile banking platforms such as bKash, Nagad, Rocket, and Upay. Only the minimum information essential to complete a transaction is shared with these providers.
4.2 Game Providers
Game studios that supply games on our platform — including Pragmatic Play, Evolution, PG Soft, and JILI — operate their games from their own servers. Technical data related to gameplay may pass through their systems, but personally identifiable information is always kept restricted.
4.3 Legal Obligations
We may be required to provide information to relevant authorities in response to a valid legal order, investigation, or judicial process. In such cases we will not disclose any information beyond what the law requires.
5 Cookies and Tracking Technologies
The baji long website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve the functionality of the site.
5.1 Cookies We Use
- Essential cookies: Maintaining login status, managing sessions, and verifying security — the site cannot function properly without these.
- Functional cookies: Remembering your language preference, theme setting, and personal preferences.
- Analytical cookies: Reviewing how long pages are visited to improve service quality.
5.2 Cookie Controls
You can disable non-essential cookies from your browser settings. Keep in mind that turning off certain cookies may limit some features of the site.
6 Data Storage and Security
To protect your information, baji long applies industry-standard technical and organisational measures. All connections are secured through SSL encryption, and stored data is held in encrypted databases.
6.1 Security Measures
- All data transfers secured with SSL/TLS encryption
- Passwords stored with a strong hashing algorithm — no one can read them directly
- Two-factor verification (OTP) for account access
- Automated alert system to detect unusual transactions
- Regular security testing and management audits
6.2 Data Retention Period
Information collected while your account is active is retained during that period. Even after an account is closed, financial transaction records may be retained for the period required to meet legal obligations. Information held for promotional communications will be deleted at your request at any time.
7 Your Rights
You have certain important rights regarding your personal information. baji long respects these rights and helps you exercise them.
- Right to access: You can find out what information we have collected from you.
- Right to rectification: You can request correction of inaccurate or incomplete information.
- Right to erasure: In certain circumstances you can request that your information be deleted.
- Right to restrict processing: You can ask us to stop using your information for certain purposes.
- Right to opt out of promotional communications: You can request that marketing messages no longer be sent to you.
To exercise these rights, contact our customer support team via 24/7 live chat or by email. We provide assistance in both Bengali and English.
To learn more about your data protection rights or any aspect of this policy, visit our FAQ page, where answers to common questions are compiled.
8 Privacy of Minors
All baji long services are strictly for persons aged 21 and over. We do not knowingly collect personal information from minors. An age verification process is followed at registration, and proof of age is mandatory for identity verification.
If a minor has registered using false information and we are notified, we will immediately close that account and delete the associated information. To learn more about responsible gaming, visit our Responsible Gaming page.
9 External Links
Our platform may occasionally reference third-party websites. These external sites have their own privacy policies which are not under baji long's control. We cannot take any responsibility for the information collection or use practices of those sites.
It is your own responsibility to read the privacy policy of any third-party website before visiting it.
10 Policy Changes
baji long reserves the right to amend or update this privacy policy as needed. For significant changes, we will notify you via your registered email address or through a site notice.
The date of each revision will be shown at the top of the policy as "Last Updated". Continued use of the site after any change means you have accepted the terms of the updated policy.
If you have any objection to a change to this policy, contact our customer support before the change takes effect, or submit a request to close your account.
11 Contact
If you have any questions, comments, or complaints about this privacy policy, or wish to make a request regarding your personal information, please contact us:
- Live Chat: Speak with us directly 24/7 via the chat button at the bottom right of the site
- Email: [email protected]
Our support team is available in both Bengali and English, 7 days a week, 24 hours a day. To learn more about us, visit our About Us page.