baji long Terms and Conditions

1. General Provisions

These terms and conditions ("Terms") apply to the use of the baji long platform and all services under it. By accessing the baji long website or mobile application, opening an account, or using any service, you are considered to have fully accepted these Terms.

These Terms form a binding legal agreement. If you disagree with any part of them, please refrain from using the platform.

baji long reserves the right to amend these Terms at any time without prior notice. Revised Terms take effect from the date of publication. It is the member's responsibility to review this page regularly.

These Terms are written in Bengali and apply to users in Bangladesh. For more information about baji long, please visit our About Us page.

2. Account Registration and Eligibility

2.1 Age Requirement

The minimum age to use baji long's services is 21 (twenty-one) years. No person under the age of 21 may open an account on this platform or take part in any betting or gaming activity. baji long may request age verification documents at any time.

2.2 One Account Rule

Each person may hold only one account. Operating multiple accounts under the same name, on the same device, or from the same network is strictly prohibited. If this rule is violated, all associated accounts will be closed and balances may be forfeited.

2.3 Accurate Information at Registration

All information provided when opening an account must be accurate, complete, and your own. baji long reserves the right to cancel an account registered with false or misleading information.

2.4 Identity Verification (KYC)

For withdrawal processing or security purposes, baji long may ask a member to submit identity documents (national ID card, passport, or other government-approved documents). If verification is not completed within the specified time, account activity may be restricted.

3. Account Security and Responsibility

It is your responsibility to keep your account username and password confidential. Giving anyone else access to your account is prohibited.

All activity carried out from your account will be treated as your own — including in cases of unauthorised access — unless you immediately notify our support team.

If you suspect your account has been hacked or used without authorisation, contact the baji long support team immediately via 24/7 live chat.

• Use a strong password — a combination of letters, numbers, and special characters.
• Change your password regularly and do not share it with anyone.
• Always log out after using a public or shared device.
• Stay alert to phishing or fraudulent messages.

4. Deposits and Withdrawals

4.1 Payment Methods

baji long currently supports deposits and withdrawals via the following mobile banking methods: bKash, Nagad, Rocket, and Upay. All transactions are conducted in Bangladeshi Taka (৳).

4.2 Amount Limits

The minimum deposit amount is ৳100 (one hundred taka). The minimum withdrawal amount is ৳1,000 (one thousand taka).

4.3 Withdrawal Processing Time

Approved withdrawal requests are generally processed within 15 minutes to 2 hours. If identity verification is pending, processing time may increase.

4.4 Withdrawal Requirements

KYC verification must be completed before a withdrawal can be made. The mobile banking number to which the withdrawal is requested must match the registered number on the account.

4.5 Transaction Security

All payment processes on baji long are protected by SSL encryption. Your financial information is not sold or transferred to any third party.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is the bonus amount × 15 times. For example, a ৳1,000 deposit earns a ৳1,500 bonus, giving a balance of ৳2,500, and ৳1,500 × 15 = ৳22,500 must be wagered to become eligible for withdrawal.

5.2 General Bonus Terms

• A bonus may apply only to specific games or betting markets — the specific terms of each offer are published separately.
• Bonus funds may not be withdrawn before the wagering requirements are met.
• Claiming bonuses from multiple accounts or attempting to circumvent bonus terms will result in the bonus being cancelled.
• baji long reserves the right to modify or cancel any bonus offer.

5.3 Other Promotional Offers

Weekly reload bonuses, slot bonuses, cricket offers, birthday rewards, and referral bonuses — each offer has its own wagering requirements and validity period. Reading the relevant terms before claiming any offer is mandatory.

6. Betting and Gaming Rules

6.1 Bet Acceptance and Cancellation

baji long reserves the right to accept or reject any bet. If a bet is accepted due to a technical error or incorrect odds, baji long reserves the right to cancel that bet and return the stake.

6.2 Result Determination

In sports betting, results are determined based on official outcomes. If an event is cancelled or postponed, bets will be settled according to the applicable rules.

6.3 Gaming Results

Casino and slot game results are determined by a Random Number Generator (RNG). The RTP (Return to Player) may vary between games. No claims regarding game results will be accepted if the RNG has functioned correctly.

6.4 Responsible Gaming

baji long prioritises responsible gaming. Bet with a sporting attitude — do not increase your bets out of emotion or to recover losses. You are encouraged to read our Responsible Gaming Guidelines.

7. Prohibited Activities

The following activities are strictly prohibited on the baji long platform:

• Any attempt at fraud, manipulation, or system exploitation.
• Using bots, scripts, or automated software to place bets or operate games.
• Any activity involving money laundering or illegal transfer of funds.
• Bonus abuse — such as placing minimum-risk bets solely to withdraw bonus funds.
• Attempting to gain unauthorised access to another member's account.
• Exploiting technical vulnerabilities or errors in the platform.
• Operating an account on behalf of a minor or ineligible person.

If any such activity is detected, baji long reserves the right to immediately suspend or permanently close the account, and legal action may be taken if necessary.

8. Account Suspension and Closure

8.1 Closure by baji long

baji long may suspend or close an account at any time without prior notice for the following reasons:

• Any violation of the Terms.
• Failure to complete identity verification or providing false information.
• Suspicious financial activity.
• Instructions from legal or regulatory authorities.

8.2 Closure by the Member

You may request to close your account at any time via live chat or email. All pending bets and withdrawal requests must be settled before the account is closed.

8.3 Voluntary Break and Limit Setting

As part of responsible gaming, a member may set their own deposit, betting, or session limits, or request that their account be placed on a break for a specified period.

9. Intellectual Property

All content on the baji long platform — logos, designs, text, graphics, software — is the intellectual property of baji long. Copying, modifying, or distributing any part of this material without written permission is prohibited.

The intellectual property of game software and content belongs to the respective game developers — such as Pragmatic Play, PG Soft, JILI, Evolution — and their own terms apply.

10. Limitation of Liability

baji long accepts no responsibility for the following:

• Interruptions to games or bets caused by internet disconnection or technical issues.
• The actions or failures of third parties outside the platform.
• Financial losses arising from betting or gaming — betting carries financial risk.
• Losses resulting from a member's own negligence in the event of unauthorised use of account credentials.

baji long will not be liable under any circumstances for indirect, incidental, or special damages.

11. Privacy and Data Storage

How your personal information is collected, used, and kept secure is described in detail in our Privacy Policy. By accepting these Terms, you also consent to that policy.

baji long securely stores account information, transaction history, and records of gaming activity. This information is used for fraud prevention, account verification, and service improvement.

12. Changes to Terms and Contact

12.1 Notice of Changes

baji long may revise these Terms at any time. For significant changes, members will be notified via their registered email or through a notice on the platform. Continued use of the platform after any change will be treated as acceptance of the new terms.

12.2 Support and Contact

If you have any questions about these Terms, contact us in Bengali or English through our 24/7 live chat support. For answers to common questions, visit our FAQ section.

12.3 Dispute Resolution

If a dispute arises, an attempt must first be made to resolve it through discussion with the baji long support team. A response will be provided within 30 business days of submitting a written complaint.